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How to download Full system report

This guide explains how to download a Full system report (FSR) in the Emlid Flow app to facilitate Reach troubleshooting in complicated cases.


An FSR is a tool used to facilitate Reach troubleshooting. It comes in a ZIP archive and contains system logs and technical details of your Reach.


We do not recommend sharing FSR publicly—it contains information such as your location, Wi-Fi network password, NTRIP caster login credentials.

Download Full system report

To generate and download an FSR, perform the following steps:

  1. Open the Emlid Flow app and connect to your Reach.

  2. Go to Settings.

  3. In Troubleshooting, tap System report.

  4. In the Full report section, tap Generate.

  1. Save the report depending on your device.

Now you can send the FSR of your Reach to the Support team at