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Firmware reflashing

On this page, you will find the information on how to reflash Reach firmware.

Note that you do not need to do this unless you want to bring Reach to its initial state as all the data are erased during the reflashing procedure.

Most new features are released via ReachView app and can be updated simply via its interface. More information on how to update ReachView app is available in introduction section.

Reach Firmware Flash Tool installation

  • Get the Reach Firmware Flash Tool:

Windows Ubuntu macOS
Download [EXE, 81.9 MB] Download [DEB, 104.0 MB] Download [DMG, 56.0 MB]

Windows installation

  • Double click on the downloaded file

  • Follow the instructions to install Reach Firmware Flash Tool on your PC

  • Reboot your PC

Ubuntu installation

We recommend using the terminal to install the Flash Tool on your PC. Follow these steps to accomplish it:

  • Press Ctrl+Alt+T to open the terminal
  • Navigate to the directory with the downloaded file with cd ~/Downloads command
  • Run sudo dpkg -i reach-firmware-flash-tool_1.3.0_amd64.deb to start installation

Please confirm adding the current user to plugdev and dialout groups during the installation process. In case of a negative answer, the application might not work as expected.

  • Reboot your PC

macOS installation

  • Double click on the downloaded file
  • Follow the instructions to install Reach Firmware Flash Tool on your Mac
  • Drag the application icon to the Applications folder

Firmware Flash Guide

Reach Firmware Flash Tool will ask you to download the latest ReachView image version. You can also get it here:

For Reach RS2
Reach RS2 Image v2.24.2 [ZIP, 344 MB], (md5)

Flashing process

  • Open Reach Firmware Flash Tool and choose Reach RS2

  • Connect Reach in Firmware Update mode:

    • Make sure that Reach RS2 is turned off

    • Press and hold the power button

    • Plug the USB cable into PC

    • Release the power button

    • All LEDs should blink several times simultaneously, and then start blinking one after another

  • Download the proposed ReachView firmware .zip file. You can also select image file from your disk. If the image version is outdated, the Flasher tool will show you a warning message. Click on Flash

You can either unpack the image yourself and select a .img file or just select a .zip file. In the latter case, the Flasher will unzip it.

Reach Firmware Flash Tool creates 2 folders: one to download the image and another one to unpack it. Once you close the Flasher tool, the folder with the unpacked image will be deleted.

Folder Paths for Windows

Downloads folder: C:\Users\<username>\Downloads\Reach Firmware Flash Tool
Unpacking folder: C:\Users\<username>\AppData\Local\Temp\Reach Firmware Flash Tool

Folder Paths for Linux

Downloads folder: /home/<username>/Downloads/Reach Firmware Flash Tool
Unpacking folder: /tmp/Reach Firmware Flash Tool

  • Wait until the end of the flashing process

  • After reflashing, Reach RS2 will reboot

Do not unplug the Reach RS2 on this step.

  • When Reach RS2 successfully reboots, you will see "Reach is flashed and ready to use" message

After flashing

Proceed to the First setup guide to set up your Reach RS2 device.