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How to update firmware

This guide explains how to update the firmware on your Reach RS/RS+ using the Updater tool in the ReachView 3 app.

Overview​

Updater is a tool in ReachView 3 that helps update the firmware on your receiver. Firmware refers to the background program that runs your receiver and requires updates to upgrade the receiver with new features, optimize its performance, and protect it from vulnerabilities.

tip

We recommend updating firmware every time it is available.

note

You can also subscribe for Beta updates in ReachView 3. In General settings, go to Firmware updates, tap Beta Updates and enable Beta updates.

When to update your Reach​

You need to update firmware on your receiver when you use the receiver for the first time or when the update is available. To get access to Updater, follow the steps below.

When you use a receiver for the first time

Check the First setup guide and perform the following steps:

  1. Install the ReachView 3 app.
  2. Connect to the receiver.
  3. Update the firmware.

When the update is available

Perform the following steps:

  1. Connect the receiver to the Internet following one of the guides:
  2. Open ReachView 3. If the update is available, you will see the notification in Settings.
  3. Tap the notification.
  4. Update the firmware.

Update firmware​

To update the receiver, perform the following steps:

  1. Tap the Update Reach button.

  2. On the Updater screen, tap the Upgrade Reach Firmware button to start the update.

    note

    The process may take several minutes.

  3. Press the Reboot and go to the app! button when the update is done. Keep the Wi-Fi network on while Reach reboots.

  4. After reboot, wait for the Network LED to start blinking slowly, showing that Reach RS/RS+ has joined your network again.

  5. Close the Updater page.

  6. Go back to the Receivers tab.

  7. Refresh the list of available devices.

  8. Connect to your receiver.

    note

    If there is only one receiver, the app will automatically try to connect to this Reach RS/RS+.

  9. Go to the Firmware updates screen and make sure you are up to date.

Now your Reach RS/RS+ is ready for work.

Roll back from Beta to stable​

caution

Rolling back from Beta to stable will reset Reach settings to default.

You can roll back to the stable firmware version via Updater. Follow the steps below:

  1. Go to General Settings and select Firmware updates.

  2. Go to Beta updates and tap Roll back to stable version. You will see Updater with the available firmware version.

  3. Tap the Roll back to version XX.X button and wait until the firmware downgrading and installing process is over.

    note

    The process may take several minutes.

  4. Tap the Reboot and go to the app! button.

After reboot, your Reach RS/RS+ is ready for work.