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Firmware reflashing

note

You do not need to reflash the firmware unless you want to bring your Reach to its initial state. This will delete all the data on your unit.

This tutorial shows how to reflash Reach M+/M2 firmware using Reach Firmware Flash Tool.

tip

Most new features are released via the ReachView 3 app and can be updated simply via its interface. You can find more information in the Settings overview section.

Install Reach Firmware Flash Tool#

Download and install Reach Firmware Flash Tool.

WindowsUbuntumacOS
Download [EXE, 90.6 MB]Download [DEB, 74.8 MB]Download [DMG, 67.7 MB]

Windows installation#

  1. Double click on the downloaded file.
  2. Follow the instructions to install Reach Firmware Flash Tool on your PC.
  3. Reboot your PC.

Ubuntu installation#

tip

We recommend using the terminal to install the Flash Tool on your PC.

  1. Press Ctrl+Alt+T to open the terminal.

  2. Navigate to the directory with the downloaded file with cd ~/Downloads command.

  3. Run sudo dpkg -i reach-firmware-flash-tool_1.7.1_amd64.deb to start installation.

    danger

    Please confirm adding the current user to plugdev and dialout groups during the installation process. In case of a negative answer, the application might not work as expected.

  4. Reboot your PC.

macOS installation#

  1. Double click on the downloaded file.
  2. Follow the instructions to install Reach Firmware Flash Tool on your Mac.
  3. Drag the application icon to the Applications folder.

Reflash your Reach M+/M2#

Reflash your Reach following the steps below:

  1. Open Reach Firmware Flash Tool and choose Reach M+ or Reach M2.

  1. Connect your Reach in Firmware mode.

    How to switch your Reach to Firmware mode

    Make sure that your unit is disconnected from the PC and perform the following steps:

    • Use a pin to press and hold the button located in the pinhole under the power LED.
    • Plug the USB into PC. No LEDs should blink.


  1. Download the proposed Reach Firmware .zip file.

    note

    Make sure you have enough disk space. Reach Firmware Flash Tool creates 2 folders: one to download the image and another one to unpack it. Once you close the Flasher tool, the folder with the unpacked image will be deleted.


  1. Click Flash.

  1. Wait until the end of the flashing process.

  1. Wait until Reach reboots after reflashing. When Reach successfully reboots, you will see "Reach is flashed and ready to use" message.

    danger

    Do not unplug your unit on this step. When Reach successfully reboots, you will see "Reach is flashed and ready to use" message.



  1. Set up your Reach.

    tip

    You can check the First setup guide to ease setup process.